Global Eyeglasses - Certified Prescription Glasses
 
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Home > Help > Return Policy
 
100% Satisfaction Guaranteed!

At GlobalEyeglasses.com, we try very hard to ensure that all frames and lenses are produced just right and according to the prescription of our customers.

Our team of skilled opticians inspect the accuracy of the prescription lenses and the alignment of each frame many times during production.
We also make sure that delivery of the frames is done in a secure manner with durable and hard cases.

In the event you are not totally satisfied with your eyeglasses you may return them and get a FULL refund (shipping costs NOT included) or a NEW pair of eyeglasses (equal or less cost) - NO QUESTIONS ASKED!!!

And thats not all. If the..

  • Frames are too big or small - 100% Refund
  • Colors don’t suit you- 100% Refund
  • Dog chewed on your new frames – 100% Refund
  • Mom didn’t like the frame- 100% Refund
  • Colleague just bought the same design- 100% Refund
  • Next and better collection just came out – 100% Refund

Terms and Conditions:

  • The above policy is only valid if and when:
    • Returns are made within 7 days of receiving the frames.
    • Customer contacts Customer Service WITHIN 7 Days of receiving their eyeglasses.
    • The returned item must be complete with case and cleaning cloth.
    • The tracking number is issued to customer service via Email or Phone.
  • After the 7 days limit, customers may still receive a 50% refund for the glasses ordered.
  • We do NOT refund shipping and packaging costs.
Questions? Contact us:
Email: contact@GlobalEyeglasses.com
Returns Address:
North America
GlobalEyeglasses.com
302 Veterans Memorial Hwy SW, Suite 168
Mableton GA 30126
USA
Toll free: 1-800-315-4428